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Application of Ontology In the ITIL Domain

Business standards tend to be less formal in description then strict technical norms. Authors of this chapter suggest applying ontological description (powered by the capabilities of the OWL language) to express Information Technology Infrastructure Library (ITIL). One of the goals of this initial study is to determine the usefulness of such semantic model in organizations that adopted or plan to adopt ITIL.

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Additional information

Category
Publikacja monograficzna
Type
rozdział, artykuł w książce - dziele zbiorowym /podręczniku w języku o zasięgu międzynarodowym
Language
polski
Publication year
2011

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