The work focuses on the problem of measuring evolution of IT organizations. Changes in business influence functioning of the IT organization. IT departments or companies must ensure that the needs of their parent company/customers will be met. Therefore they must constantly evolve. Following question can be raised: is it possible to support process of changes the IT organization to run it smoother, faster, easier but with reduced risk level and under full control as well? Many organizations succeed in such projects, but the knowledge about it is usually incomplete, dispersed and not recorded in any formal way. The goal of the authors is to build a prognostic model for supporting knowledge-based prediction of the maturity of IT organizations. The proposed solution is expected to help in orderly and formalized acquisition and processing the knowledge about all internal processes of the organization with the use of intelligent systems.
Authors
Additional information
- Category
- Publikacja monograficzna
- Type
- rozdział, artykuł w książce - dziele zbiorowym /podręczniku w języku o zasięgu międzynarodowym
- Language
- angielski
- Publication year
- 2011
