This chapter is aimed at presenting a review of evolutionary design paradigms which determine the end-user’s role in IT (Information Technology) projects across recent decades. This review covers different perspectives starting from technology-oriented sequential software development lifecycles, through user-centred approaches, ending finally in contemporary service design approaches supported by e-business and social media. Finally, the chapter discusses the need for “soft skills” required from the designers who wish to apply the service-relevant perspective to their IT projects. Conclusions cover novelty aspects of the designer-user interaction in service-relevant design paradigms and the impact of new design paradigms on human creativity and innovation.
Authors
Additional information
- Category
- Publikacja monograficzna
- Type
- rozdział, artykuł w książce - dziele zbiorowym /podręczniku w języku o zasięgu międzynarodowym
- Language
- angielski
- Publication year
- 2013
