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Gdańsk University of Technology

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How non-technological innovation saved the day by using ICT

Certainly, the current pandemic situation provides a lot of evidence of the need for non-technological innovations, both in the area of company organization and marketing. Socio-cultural innovations are not less important. Therefore, the role of non-technological innovation during the COVID-19 pandemic is discussed in the sixth chapter. Innovations supported by digital solutions have become a silent heroes for many companies as they struggle with the consequences of the pandemic. New distribution and promotion channels allowed for the continuation of sales during the lockdown. Organizational changes in the functioning of enterprises also played an important role, primarily in the area of work that was transferred to homes. Entrepreneurs, forced to use ICT technologies, have rapidly accelerated their digital transformation. The chapter cites the results of the latest research and reports on the functioning of enterprises during the pandemic, as well as literature relating to crisis management and resilience.

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Additional information

Category
Publikacja monograficzna
Type
rozdział, artykuł w książce - dziele zbiorowym /podręczniku w języku o zasięgu międzynarodowym
Language
angielski
Publication year
2022

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