The paper presents a model of quality management system (QMS) developed by the author in Gdansk University of Technology (GUT). The core of the model is internal quality assurance system of educational processes based on the ENQA guidelines. Next described in the paper steps of GUT QMS development are the implementation of one of the normative QMS models (e.g. ISO 9001, ISO/IEC 17025) in selected organizational units of GUT and the application of EFQM model in order to enhance self-assessment approach within the organization. The concept of organizational structure supporting the implementation of the system and knowledge management context have been also presented.
Autorzy
Informacje dodatkowe
- Kategoria
- Publikacja monograficzna
- Typ
- rozdział, artykuł w książce - dziele zbiorowym /podręczniku w języku o zasięgu międzynarodowym
- Język
- angielski
- Rok wydania
- 2011
