Repozytorium publikacji - Politechnika Gdańska

The implementation of ITIL processes in IT organizations can be seen as a set of interdependent projects. The sequence of the ITIL implementation relies on such parameters as scope, depth, the capability of processes and the maturity of the organization. These factors can form common patterns of ITIL implementation that might be expressed as rules. Also-to semantically reinforce such a model in its predictiveness and replicativeness-the knowledge of on ITIL and the implementation rules may be presented as an ontology.

Autorzy

• Jarosław Pastuszak,
• mgr inż. Adam Czarnecki link otwiera się w nowej karcie ,
• prof. dr hab. inż. Cezary Orłowski link otwiera się w nowej karcie