Repozytorium publikacji - Politechnika Gdańska

The authors of this paper present a simulation of the socio-technical system in which teams of students – regarded as low-maturity organizations – were given a task to utilize the (relatively) mature technologies that support IT project and service management. The experiment consisted of the following phases: teams formation, introduction to technologies used during the simulation, performing a set of reactive and proactive service management tasks.

Autorzy

• mgr inż. Adam Czarnecki link otwiera się w nowej karcie ,
• Liliana Szewc link otwiera się w nowej karcie ,
• prof. dr hab. inż. Cezary Orłowski link otwiera się w nowej karcie