Repozytorium publikacji - Politechnika Gdańska

The aim of this chapter is to analyze and present knowledge risks from the perspective of emotions. Every year, new studies are published, where novel aspects of knowledge management field are examined and tested. One of such aspects that is worth examination and exploration is the role of emotions (both positive and negative) experienced by employees and managers that can contribute to their behaviors concerning knowledge risks (e.g., knowledge hiding, knowledge loss) and, therefore, knowledge management in organizations. Examples of positive emotions are love, joy, satisfaction, contentment, interest, amusement, happiness, serenity, or awe, while the most commonly felt negative emotions are fear, anger, disgust, sadness, rage, loneliness, melancholy, and annoyance. In this chapter, the potential influence of those emotions on the behaviors related to knowledge risks will be examined. The chapter lays theoretical grounds for the future studies related to emotions and their role in knowledge risks behaviors manifested by employees and managers.

Autorzy

• dr hab. inż. Małgorzata Zięba link otwiera się w nowej karcie