This study examineshow countries develop and benefit from Digital Government(DG).The literature proposes various conceptualizations of the value-adding logic of DG, but the benchmarking practice is not respondingto such proposals.For instance, the United Nations’E-Government Surveycombines the readiness and uptake indicatorsand failsto cover any impactindicators;thus,its diagnostic valueis limited. To overcome this limitation, weintroduce a new assessment schemebased on the DG value chain conceptand pursue the question: how do the world countries add value in this chain?Reassembling the UN’s e-Government Survey indicatorsand the World Bank’s Worldwide Governance Indicators,we examine how the 191 UN Member States converted their readiness into uptakeanduptake into impactover the 2014-2018 period. The results rank the countries concerning their performance alongthe DG value chain, identify hotspots, and calculatethe value chain performance of regional and economic groups.
Authors
Additional information
- DOI
- Digital Object Identifier link open in new tab 10.24251/hicss.2021.284
- Category
- Aktywność konferencyjna
- Type
- publikacja w wydawnictwie zbiorowym recenzowanym (także w materiałach konferencyjnych)
- Language
- angielski
- Publication year
- 2021
